Conflict Management Training Course

This Conflict Management Training Course in the workplace training course is designed to train HR professionals, managers and those responsible for managing teams and individuals in how to resolve disputes in a collaborative/teamwork environment.

In this comprehensive training course, you will gain a solid understanding of the principles of conflict management, exploring techniques and strategies for effective conflict resolution to create a positive, productive workforce.

The Conflict Management Course explores the conflict management process in detail, covering key topics such as the Thomas–Kilmann Conflict Mode Instrument (TKI), the leadership skills required for dissolving workplace conflict, and conflict communication theories.

• Accredited, quality CPD training
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Course material developed by qualified professionals
• Self-paced learning accessible via laptop, tablet and smartphone
• 24/7 Learning assistance and tutor support
• Discounts on bulk purchases

Who Should Take The Conflict Management Training Course

This Conflict Management Training Course is ideal for those in managerial roles or those who work in the human resource department who are looking to develop their understanding of conflict resolution in the workplace. This would include:

• Team Leaders
• Line Managers
• Supervisors
• Head of departments
• HR professionals
• Learning Outcomes
• By the end of the Conflict Management Training Course, learners will be able to:

Resolve any conflict in the workplace in a professional and strategic manner

Demonstrate an understanding of the Thomas–Kilmann Conflict Mode Instrument (TKI)

Create a compromising, accommodating, and collaborative working environment

Define their role in managing conflict and confrontation in the workplace

Apply the strategies and practical lessons learned in this course to create positive and collaborative working conditions

Identify and create an effective plan to manage potential situations of conflict in the workplace

Certification

Once you’ve successfully completed your Conflict Management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.