Communication : Interpersonal Skills course

Communication : Interpersonal Skills course is the key to closing deals, driving sales, acquiring clients, and building strong professional relationships. This communication skills training course is designed to provide learners with the skills to master conversation and communication in the workplace and beyond.

In this comprehensive course, you will develop crucial communication skills required for any business environment, industry or sector. Through instructor-led exercises and case studies, you will learn about the different types of communication skills required to negotiate, bargain, present your ideas, resolve conflict and solidify strong relationships in the workplace.

This course also takes an in-depth look at marketing communication strategy and the art of effective business communication, introducing fundamental techniques that can be applied in meetings, the boardroom, classroom and in interviews.

• Accredited, quality CPD training
• Instant e-certificate and hard copy dispatch by next working day
• Fully online, interactive course with audio voiceover
• Course material developed by qualified professionals
• Self-paced learning accessible via laptop, tablet and smartphone
• 24/7 Learning assistance and tutor support
• Discounts on bulk purchases

Who should take the course

This professional skills-based training course is ideal for anyone who wants to learn how to communicate better in the workplace, regardless of their industry or sector. It is suitable for those in the following professions:

• Entrepreneurs
• Business Managers
• PAs, Secretaries & Receptionists
• Stakeholders
• HR Professionals
• Sales Executives
• Learning Outcomes
• By the end of the course, learners will be able to:

Communicate effectively within a business environment

Understand the main barriers to Communication : Interpersonal Skills course

Express themselves well verbally and through the use of body language

Accurately read the non-verbal cues of those they are interacting with

Speak confidently, ask questions and present their ideas effectively

Master the art of conversation for all types of environments

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.